Touchless claims for Asian Insurance Company
400K + images
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Large Asian Insurance Company
Allow customer to submit claims documentation and accident damage images via mobile phone images at FNOL to optimize claims adjudication.
Traditional claims processing involves receiving and manually processing several forms of documentation from multiple parties, evaluating the claim, and determining the benefit amount.
While other vendors provide touchless claims solutions, they struggle to process poor-quality images such as those with noisy backgrounds, reflection, engraved letters / numbers on cards, pictures of scanned documents, etc.